Privacy Policy

QuantumDress.com ("the Website") is operated by Quantumdress. This Privacy Policy outlines the types of personal information we collect, how it is used and protected, and the rights and choices you have regarding your information. By accessing and using QuantumDress.com, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and secure our services. This includes:
Personal Identification Information: Data you voluntarily provide during account registration, purchases, newsletter sign-ups, or customer service inquiries. This may include your name, shipping and billing address, email address, telephone number, and payment information.
Order Information: Details of transactions you carry out through our Website, including product selections, purchase history, and order tracking data.
Technical and Usage Data: Information automatically collected when you visit our Website. This includes your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform. We also collect data about your visit, such as pages viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Cookies and Tracking Technologies: Our Website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, and analyze site traffic. For detailed information on the cookies we use and their purposes, please refer to our separate Cookie Policy.

2. How We Use Your Information

Quantumdress uses the collected information for specific, legitimate business purposes:
Order Fulfillment: To process and complete your purchases, including payment processing, order confirmation, shipping, handling returns, and providing customer support related to your orders.
Service Improvement: To ensure our Website's content is presented most effectively for you and your device, and to improve our Website, products, customer service, and overall user experience.
Communication: To communicate with you regarding your account, orders, inquiries, and requests. With your explicit consent, we may send you promotional emails about new products, special offers, or other information we believe may interest you. You may opt-out of marketing communications at any time.
Security and Fraud Prevention: To administer the Website, conduct internal operations (including troubleshooting, data analysis, testing, research, and statistical purposes), and as part of our security and fraud prevention measures.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal identification information to third parties for their marketing purposes. We may share your data with trusted third parties only under these circumstances:
Service Providers: We engage carefully selected third-party companies and individuals to facilitate our service ("Service Providers"), such as payment processors, delivery companies, data analytics providers, email service providers, and IT service administrators. These parties have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect your data and not to use it for any other purpose.
Legal Obligations:We may disclose your information where required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
Business Transfers:In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as a business asset.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. All payment transactions are encrypted using SSL technology and processed by accredited payment gateways adhering to PCI-DSS standards. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:
Access and Portability:** The right to request copies of your personal data.
Rectification:** The right to request correction of inaccurate or incomplete information.
Erasure:** The right to request deletion of your personal data under certain conditions.
Restriction and Objection:** The right to request restriction of processing or to object to our processing of your personal data.
Withdraw Consent:** Where we rely on consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at support@quantumdress.com . We may need to verify your identity before responding to such requests.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Retention periods are determined by the nature of the data and the purpose for its processing.

7. Third-Party Links

Our Website may contain links to other sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

QuantumDress.com is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We advise you to review this Privacy Policy periodically for any changes.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy and our privacy practices, please contact us at:
support@quantumdress.com